Sensiba named among the top firms with excellent client service
Pleasanton, Calif., February 7, 2019 – Sensiba, a leading Northern California-based accounting and business consulting firm, is pleased to announce that it has won ClearlyRated’s 2019 Best of Accounting™ Award for providing excellent client service to their clients for a third year in a row. The Best of Accounting Award winners have proven to be industry leaders in service quality based solely on the ratings given to them by their clients. Sensiba received satisfaction scores of 9 or 10 out of 10 from 79% of their clients, significantly higher than the industry’s average of 45% in 2019.
“We are incredibly proud and honored to have earned the Best of Accounting Award,” said John Sensiba, Managing Partner of Sensiba LLP. “As a firm we strongly believe in the Platinum Rule of treating people the way they want to be treated. This award serves as a humbling reminder that we have built impactful relationships with our clients and our community, and we are truly grateful and inspired by the wonderful things our clients had to say about us.”
“The client experience is one of the most powerful ways that accounting firms can set themselves apart from the competition,” said ClearlyRated’s CEO Eric Gregg. “2019 Best of Accounting winners have demonstrated their commitment to client service, investing in a survey and feedback program that brings transparency to the client experience at their firm. I’m thrilled to showcase these service leaders alongside their validated client ratings and testimonials on ClearlyRated.com!”
About Best of Accounting™
Best of Accounting recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client ratings and testimonials.
Rooted in satisfaction research for professional service firms, ClearlyRated (formerly known as Inavero) utilizes a Net Promoter Score survey program to help accounting firms measure the client experience, build online reputation, and differentiate on service quality. Learn more at ClearlyRated.com/Solutions