Sensiba ranked among top Accounting Firms for consistently earning industry-leading client satisfaction scores for six consecutive years
Pleasanton, CA — February 2, 2022 – Sensiba, a leading West Coast-based accounting and business consulting firm, is honored to announce its place among selected recipients of the Best of Accounting Diamond Award. ClearlyRated’s Best of Accounting Diamond Award recognizes organizations providing superior service to their clients for five consecutive years. Sensiba is delighted to receive this distinction for the second time.
Receiving this award demonstrates that Sensiba is an industry leader in service quality based entirely on its ratings. ClearlyRated’s Best of Accounting is the nation’s only service excellence award for the accounting industry that leverages third-party validated survey responses from accounting firm clients. Sensiba’s verified ratings below showcase their clients’ views on their high-quality service:
- Sensiba received satisfaction scores of 9 or 10 out of 10 from 83% of their clients, higher than the industry’s average of 53% in 2021.
- Sensiba received a Net Promoter® Score of 77%, significantly higher than the industry’s average of 38% in 2021.
“At Sensiba, we treat our clients the way we want to be treated. As we continue to work with our clients, we strive to treat them the way they want to be treated,” said John Sensiba, Managing Partner at Sensiba. “We put a concerted effort into building client relationships every year, and it is a great honor for our client feedback to reflect that. Service to our community and clients is a top priority for us. We look forward to continuing to improve our client experience.”
“Winners of the 2022 Best of Accounting award for client satisfaction have demonstrated their commitment to delivering exceptional client service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Accounting winners alongside feedback from their actual clients on ClearlyRated.com!”
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build an online reputation, and differentiate service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.